Please register your return here.
We offer free return shipping only for orders with a shipping address in Germany. Therefore you have to pay the shipping costs yourself and can choose a shipping company of your choice - but we recommend insured shipping. Until the package is delivered to us, it is your responsibility. Please stamp and send us your unworn, original packed goods in a parcel to the following address:
Asphaltgold GmbH & Co. KG
After the goods have been returned and checked by our returns department, we will refund your money (excl. return shipping costs) within 2-10 days in the same way it reached us. For an exchange we ask you to place a separate order.
In December, we are offering an extended return period through January 31, 2023.