Why don't I get push notifications?

If you are not receiving push notifications from the Asphaltgold app about new raffles, releases, or updates, there may be several reasons for this.

Possible Causes & Solutions

1. Push notifications disabled in the operating system
   Make sure notifications for the Asphaltgold app are enabled in your device settings:
   
   
   • iOS:
     Settings > Notifications > Asphaltgold App > Allow Notifications
     
     
   • Android:
     Settings > Apps & Notifications > Asphaltgold > Enable Notifications
     
     
2. Notifications disabled within the app
   Notifications may have been individually configured or disabled in the app:
   
   
   1. Open the Asphaltgold app
   2. Go to Profile > Notifications
   3. Enable push notifications
      
      
3. No active internet connection
   Push notifications require a stable internet connection. Check your Wi-Fi or mobile data connection.
   
   
   
4. Operating system or app update required
   Outdated versions of the app or your OS may cause issues. Please install the latest updates.
   
   
   
5. Battery saver or energy-saving modes
   On some devices, power-saving settings can restrict push notifications. Check for possible exceptions in your device’s energy settings for the Asphaltgold app.