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Asphaltgold support

ASPHALTGOLD APP

  • What is the Asphaltgold app?
  • In which countries is the app available?
  • How can order order through the app?
  • How do I participate in a release?
  • How to enter the draw of a 1.000€ Voucher for 2023?
  • What is payment authorisation?
See all 16 articles

ORDER PROCESS

  • How can I place an order?
  • How can i change or cancel my order?
  • How can I change my address?
  • How can I redeem a voucher or discount code?
  • Can I buy vouchers/gift cards?
  • Do I have to pay additional taxes or customs duties?
See all 9 articles

PAYMENT

  • What are the payment options?
  • How can I redeem a voucher/gift card?
  • How can I redeem a discount code?
  • Do I have to pay additional taxes or customs duties?

SHIPPING AND DELIVERY

  • How much are the shipping costs in Europe?
  • How much are the shipping costs outside Europe?
  • In which countries is the app available?
  • Are there any addiotional taxes and customs dutied?
  • When will my order be delivered?
  • How can I track my shipment?
See all 9 articles

RETURN

  • How long can I return my order?
  • What are the return conditions?
  • How can I return orders within the EU?
  • How do I return orders from outside the EU?
  • How long will it take for my return to be processed?
  • When will my money be refunded?
See all 9 articles

GENERAL INFO

  • Customer service
  • Terms and conditions
  • Cancellation policy
  • Privacy
  • Newsletter
Asphaltgold Help & Support
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